ShipHub

ShipHub is a warehouse-management and order-fulfillment platform operated by PAX TRADING, INC. This page explains how the ShipHub app is billed and how to register for the service.

1. The Shopify app is free to install

Installing the ShipHub app on your Shopify store and connecting it to your ShipHub account is free. The app does not charge you through Shopify, and no subscription, recurring charge, or usage charge is created on your Shopify invoice.

2. Billing takes place outside the Shopify Billing API

ShipHub has approval from Shopify to charge merchants outside of the Shopify Billing API. Fulfillment services are usage-based and depend on live carrier rates, parcel dimensions, weight, destination, storage duration, and order volume. These amounts fluctuate per shipment and cannot be represented as a fixed Shopify subscription or usage charge.

All charges for physical fulfillment, warehousing, pick and pack, and shipping are governed exclusively by your separate Fulfillment Agreement with PAX TRADING, INC, and are invoiced directly by ShipHub.

3. What you are charged for

Receiving and storage — inbound handling and warehouse space, billed by volume and duration.
Pick, pack, and handling — billed per order and per item.
Shipping — passed through at the live carrier rate for the selected service.
Optional services — kitting, returns processing, and special packaging, where requested.

Your exact rates are set out in your Fulfillment Agreement. There is no free trial offered through the Shopify App Store.

4. How to register

ShipHub is available to merchants who have a fulfillment account with PAX TRADING, INC. To request a quote, review current rates, or open an account, contact us at Infor@shiphub.us. We will confirm your rates in writing before any fulfillment work begins.

5. Cancellation

You can uninstall the ShipHub app from your Shopify admin at any time. Uninstalling stops all order and inventory syncing immediately. Any amounts already incurred under your Fulfillment Agreement remain payable. See our Terms of Service for full details.

6. Questions